Returns are accepted within fifteen business days of receipt provided that no use has been made of them, they are returned in their original original condition and there has been no improper treatment of them that has caused any damage to them. The amount of the cost of the item sent will be refunded to the customer once the item is received in our warehouses, discounting the cost of shipping. If the reason for the return is a defect or tare of the article, or particularity of the same that is not appreciated on the web, the return shipping costs will be borne by latiendadelcuero.com

Return process.

Returns must be directed to latiendadelcuero.com, Calle Alcalde Garcia Sanchez No. 21 Rota, Cádiz. Within the peninsula and some addresses of the islands and abroad we can send the courier to pick up your order. To do this you must contact us by phone or via mail. To expedite the process, indicate order number and a note indicating if you want exchange or return. If you have made the payment on delivery or bank transfer we also need an account number to pay the amount.